Terms and Conditions of Sale

These terms are considered accepted as soon as an order is placed. These terms and conditions of sale take precedence over any terms and conditions of purchase.

All translations must be accompanied by a purchase order. No work will commence without an explicit order placed via mail, email, or fax. The purchase order is based on a rough estimate derived from an approximation of the volume of the document to be translated. Acceptance of this purchase order constitutes placement of an order.

We cannot accept any cancellation of an order, either in full or in part, unless we provide written consent.

The texts are provided by the client in printed or typed form, either on paper or digitally, and no other formats are accepted. They are accompanied by any information that the customer deems relevant. When specific terminology must be adhered to, the client agrees to provide glossaries, lexicons, and/or reference texts. The client agrees to provide the texts for translation in a timely manner and not to make any changes to them. He also commits to answering technical questions posed by ADTRADS.

The prices in effect at the time of order placement are based on the rates set by the seller. Rates are subject to change based on economic conditions, in accordance with applicable pricing regulations. They are typically tax-exempt. All taxes, duties, fees, or other charges of any kind related to the provision of the agreed-upon service shall be the responsibility of the buyer. If difficulties arise due to poor drafting of the original text, such as handwritten passages, isolated sections, fragmented text, or words lacking context, Tables, summaries, nomenclatures, parts lists, photo captions, plans, drawings, and translations from audio sources will be subject to a special pricing structure, with an additional charge of 20 to 100% included in the estimate. The customer will be charged a minimum of 500 words per order and per language, even if the translated text does not contain that many words.

ADTRADS is committed to ensuring that all translations it accepts are completed by professional translators. Under contract law, translations must be of a fair quality and comply with industry standards. ADTRADS is committed to maintaining the confidentiality of all documents entrusted to it. ADTRADS is also committed to performing quality control and/or reviewing the translated document.

Invoices are payable in full upon receipt, with no discounts or deductions applied. Any late payment automatically incurs a penalty interest of 1.5% per month, without the need for a formal notice. If recovering a debt requires the involvement of an agent or the initiation of legal proceedings, the debt amount will be increased by 10% as a penalty clause, plus any additional costs incurred. For first-time orders over €1,500 (excluding taxes), a 50% deposit is required at the time of purchase. In the event of an order cancellation, the cancellation fee will be equal to the cost of the service.

ADTRADS will take all necessary steps to ensure prompt and secure delivery of the completed work, adhering to the timeline(s) specified in the client's quote. Delivery times are provided for guidance only and do not constitute a commitment on our part, unless a specific date has been formally agreed upon with the customer. The buyer cannot use delivery delays as a reason to refuse services. ADTRADS shall not be held liable for any delay in delivery or for the total or partial non-fulfillment of orders, particularly in the following cases:

In cases where the client imposes very tight deadlines, which are expressly accepted by ADTRADS, an emergency rate schedule that increases the standard rates will apply and will be included in the estimate. The date of departure from ADTRADS' premises is considered to be the delivery date.

The customer is free to choose the delivery method. If the client fails to collect the documents at ADTRADS' business premises, any alternative method of document delivery will incur a charge to the client. ADTRADS shall not be held liable under any circumstances for delays in delivery by fax, mail, or other means of transmission. No claim can justify withholding all or part of a payment. The customer cannot request any compensation from ADTRADS. ADTRADS's mission is limited to translating documents, not their content. They are not held liable if the source text cannot be accurately translated or if deadlines cannot be met due to a case of force majeure. ADTRADS' liability is limited to the amount of the corresponding invoice or the total value of the contract.

All claims, regardless of their nature, must be submitted in writing (via registered mail) and duly justified within eight days of receiving the goods. After this deadline, no claims will be considered. Only the departure date from ADTRADS' offices will be taken into consideration. Any claim must be accompanied by the necessary documentation for ADTRADS to evaluate it, including the source document, the translated document, details of any corrections made by the client, and any other relevant information that may help ensure an accurate assessment.

Minor flaws found in a portion of the translated document do not undermine the overall quality of the work. In this scenario, ADTRADS will implement the changes in the shortest possible time. Any defects identified in a service provided in an emergency situation can only give rise to a claim if they are serious and the client can demonstrate that they have suffered financial harm as a result. ADTRADS shall not be held liable under any circumstances for any damages related to the content of a translation provided to a client or the terms used in that translation. Any dissemination and use of this text by the client is solely the client's responsibility. The client guarantees to ADTRADS that they possess all the necessary rights and authority to have the submitted documents translated. The client agrees to hold the translator harmless from any claims, actions, losses, or damages resulting from a breach of this warranty. It is understood that translations are protected by copyright law and may not be reproduced or otherwise used in violation of the copyright held by the translator. Ownership of the work remains with the client. For this purpose, the translator transfers to the client all rights to the completed translations, including reproduction rights, performance rights, marketing rights, usage rights, and ownership rights. adaptation, utilization.

If the buyer ceases making payments at any time, either before or after the delivery of any services that have not been fully paid for, or if any request or proceeding is initiated to declare the buyer bankrupt or to place them under judicial administration, The sale will be automatically terminated immediately upon the occurrence of any of these events, unless we notify the buyer of our decision to keep the sale in effect.

The client is responsible for insuring the original documents and materials sent to ADTRADS.

Any dispute related to our services or their payment shall be resolved in accordance with French law and shall fall under the exclusive jurisdiction of the Commercial Court of Boulogne-sur-Mer (62200), France, even in cases involving multiple defendants or third-party claims. This clause also applies to international contracts, with French law serving as the governing law for both substantive and procedural matters. The delivery or payment methods do not introduce any changes or exceptions to this jurisdiction clause. In the event of a conflict between these terms of sale and the terms outlined in the buyer's purchase orders, only these terms shall apply.